Privacy Statement
This version: November 2026
This statement applies to three things: the site, your calls to us and the e-mails we exchange.
What you send us through the form on our contact page, by phone or by e-mail is used to answer you and do the work.
Advertising and analytics cookies: none.
Your rights include access, correction, deletion and an opt-out from sale or sharing.
Sources of information
Anything you enter in the form on our contact page comes to us: name, telephone number and e-mail address, the place the work is needed (street address or ZIP code) if the form has a place for it, and your description of the problem. The same goes for what you say in a call and what you write or attach in an e-mail. The site also leaves a technical trail: whenever a page loads, the host’s servers register the visitor’s IP address and browser, together with the page and the time. Those records exist for security and to keep the site online.
Website chat
The chat is recorded, and an automated assistant may be the one replying. Every conversation stores everything you write, any contact details in it (a name, a telephone number or an e-mail address) and what the job is, along with the page it started on, the address of the site that brought you here, a rough location taken from your internet address, what device you are on and its browser, and a random identifier kept in your browser to tell your chats on this site apart. To produce the replies, the providers that operate the chat process what you send. This is used to respond to you, to help you book the job and to improve the chat.
Cookies
About cookies: none are set for advertising or for analytics. Two things may still happen in the background. The host may set a single cookie that is strictly necessary to keep the site safe, and may also record anonymous totals of how often pages are opened, counted without cookies.
Purposes
Your details let us reply to you, book and do the job, and check in with you about it later. We also use them for our records, for keeping the site secure and for meeting our legal requirements.
Service providers and partners
A few outside providers handle information for us because they run services we depend on: the website host, our e-mail provider and the system that delivers form requests. Service partners who help us answer a request or do the work also get what they need for the job. We may also have to disclose information if applicable law requires it or when someone’s rights or safety need protecting.
Opting out of sale or sharing
Some state privacy laws, California’s among them, give residents an opt-out right. It covers two things, the “sale” of personal information and its “sharing,” in the sense each of those laws gives them.
Send requests to jimmy@sparkelectrichouston.com or make them by phone at (832) 979-0435. A short message is enough, for example: “Please opt me out of the sale or sharing of my personal information,” then your name and the number or e-mail address on file with us, which is how we find your records. You pay nothing and need no account.
You’ll get a confirmation from us, and the request will be honored within the time allowed by law. We keep our questions to the minimum that finding your records takes.
Another person can make the request for you. An authorized agent may do so if they hold permission you have signed.
Some browsers and extensions can send a Global Privacy Control (GPC) signal. Where applicable law requires it, we honor that signal as an opt-out request for the browser that sends it.
Opting out doesn’t affect what you pay or how we work for you.
Your privacy rights
You can ask us what we hold about you, ask us to correct it, or ask for it to be deleted, by phone or by e-mail. For your protection, we may ask for something that confirms the request is really yours. Whatever you ask, you’ll be treated the same as anyone else.
Data retention
Information stays on file for the time it takes to deal with your request and do the work, and then for any period our records and applicable law require. Then we delete it.
Safeguards
Reasonable steps are taken to keep your information safe. Even so, there’s no such thing as perfect security, online or off, and we can’t guarantee it.
Children under 13
Children under 13 aren’t the audience the website is intended for, and we don’t knowingly gather their information.
Changes
Changes to this statement will be posted here with a new date above, so the latest version is always the one you see.
Privacy contact
If you have a question about this page, send an e-mail to jimmy@sparkelectrichouston.com or call us at (832) 979-0435.